Returns & Exchanges

We want you to love your custom pet-themed apparel as much as you love your furry friends, which is why we offer a 30-day satisfaction guarantee on all our products. If your order doesn't meet your expectations, we are committed to making it right through a replacement or a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Submit Photos

  Upload a quick photo of your item to help our quality control team understand the issue and improve future custom designs.

• 3.
  Print Your Label

  Once approved, download and print your prepaid shipping label and secure it to your original packaging.

• 4.
  Receive Your Refund

  Drop your package at any authorized shipping location; your refund or replacement will be processed within 5-7 business days of receipt.